Archive for March, 2008

Card payment problems now resolved

Monday, March 31st, 2008

Apologies to any customers who had problems processing orders with credit & debit cards over the weekend. This was a problem with HSBC and was out of our control. We are happy to say that all problems have now been resolved, but if you have any concerns regarding your order please email us at mailorder@8ball.co.uk we will be happy to help.
Thanks

Posted in Site | No Comments »

HSBC Payment Problems

Saturday, March 29th, 2008

As of Saturday 29th March some customers have been experiencing problems paying for orders with debit and credit cards through the HSBC payment gateway. This is an issue with HSBC and we are assured the matter will be resolved soon. If you have experienced problems please accept our apologies, and please do try to process your order again later on.

Posted in Site | No Comments »