Help
Registering
To save you time we have a Your 8Ball section of the website. Once you have registered with us you will be able to log into the site at any point in the future using your chosen username and password. You can edit your details should anything change and register to receive email updates and catalogues in the future.You do not need to register with us to browse our products or to add them to a shopping basket but you MUST register to complete a purchase. Registering is easy and takes only a minute of your time. We DO NOT store credit card details on the site so these must re-entered each time you make a purchase form the site.
When you return to the site in future simply enter your username and password into the login section which can be found at the top right hand corner of every page on the site. If you have forgotten your password simply click on the forgotten password link and complete your email address in the box marked email address and then click the send password button and your password will be sent to your email address.
IMPORTANT
We do not supply your details to 3rd parties and you will only receive information from Eight Ball Mail Order Ltd if you have requested to do so by not clearing the 2 check boxes on the bottom of the registration form. You can update this information at any time.
If you have any questions regarding your data please direct them to our Data Protection Officer using the following details:
Mr Richard Bowers
Data Protection Officer
Eight Ball Mail Order Ltd
8Ball Mail Order
Ground Floor Offices
248 Oxford Gardens
Stafford
ST16 3JG
Your Account
Once you have created an account with www.8ball.co.uk you will have several features available to you:
- Change My Contact Details
This page allows you to change your contact details and also update whether you wish to receive email and or catalogues from Eightball. - Change My Password
This will allow you to change your password. We recommend you do this on a regular basis. We also recommend you use a different password for this site to that which you use on your work and home PC. - View my past orders
This page will let you see your past online orders and allow you to see which products have been shipped, cancelled or are on order. - To create an account click here. If you already have an account, login at the top right of the screen.
