Star Laboratories Hoodie

Simply choose your favorite design or style from the drop-down menu on the product page.

Then click "Add To Cart" and follow the steps to complete your order.

You will receive a confirmation email with your order details immediately after you finish your purchase.

Our size guide can be found here - Size Guide (opens in a new window).

Within 1-3 days, a shipping confirmation will be sent to you via e-mail. In this email, you will have a View Order button which will take you directly to the live tracking updates. Once on the tracking page, click on Track Your Package to follow the status of your order.

Sure! Contact our Customer Support and we'll make sure to process your modification request.

However, please keep in mind that any modification request can be granted if it's still within 12 hours since the order was placed.

After 12 hours, the order will be in production and it will already be too late to process changes in the order. Our Customer Support team operates 24/7 to serve you better! If you are emailing to request a change in your order, this will not be confirmed until our team has responded to you.

If you don't see a confirmation email in your inbox, check your spam folder or make sure that you entered the correct email address when you checked out.

Still can’t find it? Don’t worry, just Contact Us and we'll send it again.

Our no hassle returns policy is valid for 30 days from receipt of an item.

To return an item, simply return it to us at the returns address shown on the delivery note. Please write on the delivery note what you want to happen with your return (i.e. is it an exchange or refund).

You’ll need to cover the cost of returning your items (exceptions apply, see below) but we’ll send out exchanges at no further cost. You'll need to take to your nearest Post Office or use a courier to return the item.

Once we've received the order back you'll receive an email confirming the refund or exchange is complete.

For any items being returned for a refund, the payment will be processed on the same day the return has been processed and reimbursed to the original payment method.

If you paid with a debit or credit card please be advised that this can take 3-5 working days to show on your account.

If you paid with PayPal you will receive an email confirmation from PayPal to confirm your refund within a few minutes.

If you're returning items from our Buy 3 Get 1 Free Multibuy range  then you will be charged for any items that you are keeping. 

We know that many items that are bought in November and December are Christmas gifts. We also know that as much as you might think that Dave wears a medium t-shirt, there is a chance that he is a large, or he just doesn’t like Nickelback as much as you think he does.

For this reason, any items purchased between the 1st November and Christmas are eligible for to be returned* either for an exchange or refund so long as a returns request is submitted before the 31st January 2022.

*All items must be returned in an 'as new' condition, with tags where applicable, unwashed and unworn (trying an item on does not class it as worn).