Privacy Policy

PRIVACY POLICY

When you register your details and or place an order with us we collect your name, email, mail address, phone number(s) and card details. We will also record which products you have purchased, and monitor traffic through the website, this information is collected to help us to improve the site and the shopping process.

Any information we collect will not be used by any organizations except 8Ball Mail Order Ltd. We will use this information to process your orders and if you provide an email address while ordering we may use it to inform you of new products and services from 8Ball.

Delivery & Shipping Information

Delivery Costs

Region

Delivery Service

Order Subtotal

Shipping Cost

U.K Standard Delivery Up to £50 £1.95
U.K Standard Delivery Over £50 Free
U.K Special Delivery Any £8.50
International Standard Delivery Up to £26 £4.00
International Standard Delivery Up to £60 £7.00
International Standard Delivery Over £60 £9.00

Shipping Times

Region

Delivery Service

Delivery Time From Dispatch

United Kingdom Standard Delivery 3-5 Working Days
United Kingdom Special Delivery Next Working Day*
Europe Standard Delivery 5-7 Working Days
USA Standard Delivery 5-7 Working Days
Rest of World Standard Delivery 7-14 Working Days


Next Day Delivery items ordered before 12 noon GMT will be dispatched the same day and delivered the next working day. If a Next Day Delivery order is placed on Friday this would be delivered on Monday. Orders placed after 12 noon GMT would be dispatched the next working day. Next Day Delivery items ordered over a weekend would not be dispatched until the following Monday and delivered on the Tuesday. Orders placed on Bank Holidays (or Bank Holiday weekends) will be processed on the first normal working day and delivered the day after. 

For more delivery information please click here

The times above are a guide and can vary from country to country, for more information please free to drop an email to help@8ball.co.uk and we will be more than happy to help.