Hawkins National Laboratory - Stranger Things Inspired T shirt

At 8Ball, we love making it possible for you to get the T-shirt you really want. But there’s something else that makes us feel even better - every time you buy a t-shirt you help us impact the lives of people around the world through our Lifetime Partnership with B1G1: Business for Good. You can find out more how we do this here 

We strive to give you the best customer experience possible, from placing the order on our website all the way through to receiving it. If you want to return to swap a size or refund, we want it to be as seamless an experience as possible, though more than this we want you to be happy with your experience.

We have been doing this since all the way back in 1998 and started our first webstore in 2000, that’s a long time and have seen people come and go, but the underlying experience remains and that enables us to go above and beyond in the service that we offer to you as a customer.

Every product that we sell has undergone some critical quality checks to ensure that the product that you receive is the very best that it could be. The rule is that if we would not wear it ourselves then it goes in the bin. You will always get a top grade product when you order anything from 8Ball. Our no quibble returns policy means that if there is anything that you want to swap or refund from your order, we will get it done with no questions asked, giving you the confidence to buy, even if you are not getting something for yourself. 

Our no hassle returns policy is valid for 60 days from receipt of an item.

If you want to return an item then you will need your order number and the email used when placing the order and can be managed through our returns portal:

You can return any item for exchange, refund or for a store credit. All we ask is that the item is in it's original unworn and unwashed state with any tags still attached. Trying on an item does not affect it (so long as you do not stain the item with makeup or deodorant).